• Our Vision and Values
• Doing Things Differently
• Best Friends Model of Care
• The ‘Small Home’ Environment
• Continuum of Care
• Staff Education and Support

Doing Things Differently and Making it Work

We provide rest home secure dementia care, hospital psychogeriatric care, general hospital care and general rest home care. We also provide a dedicated respite service at some of our facilities.

We do things differently … and it works!

Here are some of the key aspects of our care that make a real difference to our residents and their families:

• providing a continuum of care for people with dementia
• providing care for people in small homes (commonly in groupings of 10)
• our homely atmosphere
• our vision and values
• coaching and mentoring of staff
• our education programme for caregivers
• our management structure
• the extent to which we encourage family member involvement in the care of their loved ones